FDA Industry Systems / FDA Unified Registration and Listing Systems (FURLS) / Technical Help
Electronic Submissions Gateway Approved Production Transaction Partners, Food Facility Registration Module, Prior Notice, Low Acid & Acidified Canned Foods, and Account Management.
Phone: 1-800-216-7331 or 301-575-0156 7:30 a.m.-11:00 p.m. Eastern Time
Fax: 301-436-2804 or 1-866-573-0846
e-mail questions about the Bioterrorism Act: Use this form
See Computer System Requirements below.
Effective January 14, 2004: The FDA Industry System Help Desk is available for technical assistance with online registration and listing systems, Prior Notice, and regulated electronic submissions on U.S. Government business days (Monday to Friday, excluding U.S. government holidays) from 7:30 a.m. to 11:00 p.m. Eastern Time. (See Federal Holidays and Federal Government Operating Status.)
You may leave a message or send e-mail at other times.
These will be addressed on the next business day.
Prior Notice / Policy Help
The Prior Notice Center staff can answer questions about Prior Notice
policies, procedures, and interpretations 24 hours a day, 7 days a week.
Electronic Submissions Gateway / Pre-Production Help
If you want to become a trading partner, or have a question about becoming
a trading partner, for the Electronic Submissions Gateway, please visit the
FDA Electronic Submissions Gateway